Casino VIP
Online Casino VIP
- Achieve Online VIP Player status for increased rewards.
- Loyalty Points are easily accumulated and the more you play, the better you are treated.
- Make sure to choose one of our highly reviewed Casinos to play at.
Becoming an Online Casino VIP is easy. If you have found an Online Casino you like and want to stick with, you will be surprised at how many Casino Loyalty Points you can stack up, leading to increased VIP Casino Player status.
You can rise up the ranks and have every progression met with reward, not to mention the fact you can be certain that you are competing at the same level as others in your VIP Casino Club.
You will begin to enjoy better Bonuses and Offers and more rewarding gameplay.
- Bonus Amount: $3,000 up to $10,000. The best daily bonuses on the internet.
- Games: An incredible number of slots, table games, and video pokers, including HTML5 games.
- Strong security protocols of 128-bit encryption
- Audited and guaranteed fair by TST
- Website: https://www.lasvegasusa.eu/casino/
- Established: 1999
- Software: Real Time Gaming (RTG)
- US and Canadians players supported
- Platforms Supported: Windows, Mac, iPhone, iPad, & Android.
- Type of Casino: Online & Instant or download.
- Free Slots Games: Yes
- Customer Support: 24/7 live chat support, as well as a toll-free phone number: +506-283-0061, and e-mail support
Write your review of Las-Vegas USA Casino
- Website: http://www.royalacecasino.eu
- Casino Type: download client, instant play, and mobile
- Software: Real Time Gaming (RTG)
- Owner: Emoney Processing Casinos LTD
- Established: 2009
- Casino Promotion: 100% Match Deposit Bonus up to $4,000, Daily and Weekly Bonuses
- Coupon Code: CASINO400
- Currencies: US$, Euros, Yen, Pounds, Bitcoin
- Mobile: both desktop and mobile compatibility
- VIP Program: 5 levels Available
- Support: World Class Support, 24/7 live chat & Toll-free phone number for USA and Canada
- Security: 128-bit SSL encryption
- Certified by: CDS (Central Disputes System)
- Languages: English
- License: Costa Rica
Write your review of Royal Ace Casino
- Bonus: 400% up to $10,000.
- Website: https://www.sunpalacecasino.eu/
- Software: Real Time Gaming (RTG)
- Deposit Methods: ClickandBuy, MasterCard, Money Order, Neteller, Visa Electron, instaDebit, Visa, MST Gift Card, Skrill, Bitcoin
- Withdrawal Methods: ACH, Cheque, Money Order, Neteller, Skrill
- Withdrawal Times: EWallets: 2-5 days, Credit / Debit Cards: 10-12 days, Bank Transfers: 7-12 days, Cheques: 21-28 days
- Pending Time: 3-7 days
- Withdrawal Limit: $5,000 per week
- Games: Incredible number of games of all types
- support: 24/7 through live chat, phone, or e-mail
- Support Response Time: 24 hours via email or Instant using Live Chat.
- Encryption: 128-bit SSL
- Audited and found fair by TST
- Languages: English.
- Progressive Jackpots: up to Million-Dollar.
- Restricted Countries: Bosnia, Costa Rica, Malaysia, Morocco, Netherlands, Russia.
Write a review of Sun Palace Casino
- Bonus: 320% Bonus + 45 Free Spins
- Casino Website: https://www.silveroakcasino.com/
- Casino Promotion: 320% Match Deposit Bonus up to $10,000 in 10 first deposits, up to $100 No Deposit Bonus, Weekly and Monthly Cashback, and much more.
- Casino Type: download client, instant play, mobile, and live dealers
- Software: Real Time Gaming (RTG)
- Live Casino: Available Live Dealers Casino
- Owner: Emoney Processing Casinos LTD
- Established: 2009
- Currencies: US$, Euros, Yen, Pounds, Bitcoin
- Mobile: both desktop and mobile compatibility
- VIP Program: 5 levels Available
- Support: World Class Support, 24/7 live chat & Toll-free phone number for USA and Canada
- Security: 128-bit SSL encryption
- Certified by: CDS (Central Disputes System)
- Languages: English
- License: Costa Rica
Write your review of Silver Oak Casino
- Bonus: First Deposit 350% Bonus + 25 Free Spins
- Website: https://www.planet7casino.com/
- Casino Type: download client, instant play, mobile, and live dealers
- Software: Real Time Gaming (RTG)
- Live Casino: Available Live Dealers Casino
- Owner: Emoney Processing Casinos LTD
- Established: 2008
- Casino Promotion: 200% Match Deposit Bonus up to $4,000, and much more.
- Currencies: US$, Euros, Yen, British Pounds, Bitcoin
- Mobile: both desktop and mobile compatibility
- VIP Program: Available
- Support: World Class Support, 24/7 live chat & Toll-free phone number for USA and Canada
- Security: 256-bit SSL encryption
- Certified by: CDS (Central Disputes System)
- Languages: English
- License: Costa Rica, Cyprus, the United Kingdom, and the Netherlands.
Write a review of Planet 7 Casino
- Bonus: Get 300% Match up to $3000 FREE Welcome Bonus
- Website: https://www.clubworldcasinos.com
- Software: Real Time Gaming (RTG)
- Mobile: Android, iPhone, iPad
- Casino Type: Download, Instant Play, Mobile
- Currency: US dollars
- Language: English
- License: Curacao
- Owner: Club World Casinos Group Casinos
- Established: 2005
- Audit: RTP Not publicly audited
- Currency: US dollars
Write a review of Club World Casino
- Bonus: Get 300% Match up to $3000 FREE Welcome Bonus
- Website: https://vegascasinoonline.eu/
- Established: 1999
- Software: Real Time Gaming (RTG)
- Currencies: US$
- US and Canadians players: supported
- Bonus Amount: up to $11,000 Match Bonus
- Platforms Supported: Windows, Mac, iPhone, iPad, & Android.
- Type of Casino: Download & Online Instant Play.
- Free Slots Games: Yes
- Owner: Main Street Vegas Group Casinos
- License: Costa Rica
- US Customer Support: (877) 691-5124
- Canada Customer Support: (888) 387-6717
- Email Address: [email protected]
- Live Chat: Yes
- Response Time: 24 hours via email or Instant using Live Chat.
- Languages: English.
- Progressive Jackpots: up to 1 Million-Dollar.
Write a review of Vegas Casino Online
It’s simple. Find an Online Casino that you like (and make sure we’ve given it a good review!), then, the more points you will earn from them.
Where else can you be rewarded for playing and having fun? Don’t forget to make sure to check out the Loyalty Rewards and caliber of VIP Club with the Casino Customer Support. You can find out more in our Casino Reviews.
Reciprocity theory
According to reciprocity theory, if customers perceived the company was making an investment in them, they in turn made a similar investment in the company and those investments led to loyalty.
Therefore, customer loyalty programs should promote mutual investments of special resources with the most valuable customers. Online Casino companies need to make certain that their customers perceive the company is making an investment in them to make them feel special and want to make a similar investment with the casino company.
The casino company should make an exploratory study of casino customer Loyalty Programs. Customers of all levels feel this way and place an increased emphasis on their most valuable customers. Since a small proportion of the casino’s customers create a large portion of its revenues, casinos can afford to make larger investments in its most valuable customers.
Resource theory
Resource theory states, “when individuals invest intangible and particularistic resources in each other, they tend to be more satisfied with the relationship, tend to continue the relationship for a longer period, and tend to establish more intimate relationships”.
Consistent with resource theory, a study found that investments in love, status and information were more closely associated with loyalty than investments of money. Therefore, loyalty programs should invest intangible and particularistic resources in their most valuable customers instead of tangible and non-particularistic investments like money or free or discounted goods and services.
Casino companies have long been dependent on giving free drinks, food, play, and hotel stays to keep loyalty program customers satisfied; however, resource theory argues that free comps may not be enough to keep customers satisfied for the longterm and may actually be depriving the casino from creating more intimate relationships with customers.
Free or discounted goods and services can still be utilized to reward online casino customers; however, casino companies must starting looking at rewarding their most valuable customers with more intangible and particularistic investments like love, status and information.
Attitudinal loyalty
There are two dimensions of customer loyalty: behavioral and attitudinal loyalty.
The majority of customer loyalty programs reward behavioral loyalty; however, repeat purchases do not necessarily signify true loyalty to a brand or firm. It is important that online casino companies analyze both aspects of customer loyalty to determine the nature of their customers’ loyalty and the effectiveness of their customer loyalty program.
Based on the two dimensions of customer loyalty, there are four levels of loyalty: true loyalty, latent loyalty, spurious loyalty, and low loyalty.
Truly loyal customers almost always patronize a particular brand and are least vulnerable to competitive offerings. A study on a Las Vegas casino slot club found truly loyal customers-
- Had more trust and emotional commitment to the casino,
- Had a high level of behavioral loyalty to the casino,
- Were less likely to search for an alternative casino,
- Had a more positive relative experience and a greater overall relative image of the casino,
- Were more likely to spread positive word of mouth,
- Were more likely to cooperate with the casino,
- Spent more money on the casino’s ancillary products and services
than customers of different loyalty levels.
Online Casino companies should strive to create truly loyal customers. Therefore, it is important for firms to make the distinction between behavioral and attitudinal loyalty in order to target specific loyalty segments.
While most casino firms reward behavioral loyalty, some argues casinos should reward attitudinal loyalty by seeking to reward truly loyal customers. The author goes on to argue it is important for casinos to an exploratory study of online casino customer loyalty programs develop attitudinal loyalty in an effort to convert spuriously loyal customers to truly loyal customers.
Online Casino companies can create attitudinal loyalty by delivering consistent, friendly, personalized service, building social relationships at employee levels, keeping promises made in promotional material, taking care of player requests, building high switching costs, enhancing customer experience, and creating a positive image of the casino by outperforming competitors.
The attractiveness of the customer loyalty program can increase share of wallet even with customers who have high attitudinal loyalty. In order to provide the customer service necessary to create attitudinal loyalty casino employees (customers support) must be educated, trained, and empowered on how to handle loyalty program customers and their requests.
Reward timing
Rewards can either be immediate or delayed and there is some debate over which reward timing is most effective.
Immediate rewards are “psychological, namely, a feeling of participation, the anticipation of future rewards, and a sense of belonging”.
There are also arguments that immediate rewards are more effective than delayed rewards in building a loyalty program’s value and immediate rewards are more effective when customers are dissatisfied with their experience.
“Delayed rewards” in a loyalty program have a significant impact on customer loyalty, whereas one-shot promotional features do not.
I believe delayed rewards work better than immediate rewards only if customers are satisfied with their experience.
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